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QPI-Mobile FAQ

This section lists the frequently asked questions on product features and technical issues of QPI-Mobile.

QPI-Mobile product features:
Where does the data come from?
What kind of languages is available for QPI-Mobile?
Where can I access different pages/items in QPI-Mobile?
What is "Stock Info"?
Do you have bid/ask queues in the "Stock Info"?
What is streaming service?
Can I turn off the streaming service and manually update the data instead?
How do I know whether the streaming function is on or not?
How can I change stock?
How can I delete the number I have typed in the input box?
Do you provide quotes for stock markets in other countries like U.S.A. and China?
Where can I see the Hang Seng Index?
Do you have Hang Seng Futures or Options?
What kinds of CHARTS do you have and how can I see them?
What is "Company News"?
Why is the "Company News" only display a short sentence?
Where do the "Company News" and "Financial News" come from?
Do you provide World Indices or Forex?
What does the (*#) in front of each item in the menu do?
Do you have Price Alert, Portfolio or Quote Box functions?
What is the difference between "Save and Exit" and "Exit"?
Can I save the data in my handset?

QPI-Mobile Application or Technical Issues
What kind of mobile handsets do you support?
Is installation needed?
What is GPRS? Why do I need it to use your service?
I have error while installing/downloading the QPI-Mobile program?
Where can I find the QPI-Mobile program after the installation?
I have problem viewing the Chinese on the handset?

QPI Mobile product Features :

Where does the data come from?

All of our stock quotes are directly fed by the Stock Exchange of Hong Kong.

What kind of languages is available for QPI-Mobile?

Currently, we offer English, Traditional and Simplified Chinese versions for QPI-Mobile. You need to download the J2ME application of QPI-Mobile with the specific language.

Where can I access different pages/items in QPI-Mobile?
You can access different pages from the QPI-Mobile menu which is located at the top-left hand corner of the QPI-Mobile title bar.
What is "Stock Info"?
The "Stock Info" page gives you the nominal, high/low, bid/ask price and turnover of a particular stock.
Do you have bid/ask queues in the "Stock Info"?
We do not provide bid/ask queues in this service package.
What is streaming service?
Streaming service means the data will be updated automatically.
Can I turn off the streaming service and manually update the data instead?

YES. Streaming service can be turned off from the QPI-Mobile menu by selecting "Streaming Off". Data will now be updated only when you change the stock number in each page or select "Refresh" from the menu.

How do I know whether the streaming function is on or not?

If the streaming function is ON, an antenna icon will be displayed on the top-right hand corner of the page.

How can I change stock?

Sony Ericsson P800
You can change stock by clicking the stock number on the number pad and then the "#" key after that.

How can I delete the number I have typed in the input box?

Sony Ericsson P800
You can click the left arrow key on the bottom arrow pad to delete the number in the input box.

Do you provide quotes for stock markets in other countries like U.S.A. and China?

Currently, we only offer Hong Kong stock quotes in this service package.

Where can I see the Hang Seng Index?

You can see the Hang Seng Index and its family indices by choosing "HS Indices" from the menu.

Do you have Hang Seng Futures or Options?

Hang Seng Futures and Options are not provided in this service package.

What kinds of CHARTS do you have and how can I see them?
We have Intraday and Candlestick charts for all stocks and Hang Seng Index. You can select them from the menu under "Stock Intraday", "Stock Candlestick", "HSI Intraday" or "HSI Candlestick".
What is "Company News"?

"Company News" provides financial news of the stock you are currently viewing.

Why is the "Company News" only display a short sentence?

The "Company News" and "Financial News" are provided by Dow Jones Newswire.

Where do the "Company News" and "Financial News" come from?
Since all subscribers can access our service through internet all over the world even on vocation leave or business trip, we don't offer suspension service right now.
Do you provide World Indices or Forex?

World Indices and Forex are not provided in this service package.

What does the (*#) in front of each item in the menu do?
Sony Ericsson P800
That is the quick access number for different pages. You can quickly access the desired page by clicking the "*" key and then the appropriate number on the bottom number pad.

For example, if you want to see the "Stock Intraday" while watching the "Stock Info" page, you can click the "*5" to switch to the "Stock Intraday" page.
Do you have Price Alert, Portfolio or Quote Box functions?

These features are not available in this service package.

What is the difference between "Save and Exit" and "Exit"?

"Save and Exit" will save the stock number you last looked at and then quit the program. When you login next time, it will display that stock number in the "Stock Info" page.

Whereas clicking "Exit" will just quit the program without saving any stock number you are looking at.

Can I save the data in my handset?

No data can be saved in the handset.

QPI-Mobile Application/Technical Issues :

Where does the data come from?

The QPI-Mobile application currently supports the following models: Nokia 3650, 6610, 6100, 7210, 7250, 7650, Sony Ericsson P800, P802, Sharp GX12, Motorola T720 and additional models in the future.
However, each model needs to download the appropriate QPI-Mobile J2ME application.

Is installation needed?

YES, installation is quick and easy. Once your handset is connected to the Internet through GPRS, you can download our program and installed into your handset. For details, please refer to our "QPI-Mobile Installation Guide" for the specific handset model.

What is GPRS? Why do I need it to use your service?
The General Packet Radio Service (GPRS) allows you to connect to the Internet at an acceptable speed, which is essential to access our service.
I have error while installing/downloading the QPI-Mobile program?
Sony Ericsson P800
Try clear the cache by following the procedure below:
1. Select "Edit" and then "Preferences" in the browser page,
2. Choose the "Advanced" tab at the bottom,
3. Click the "Clear cache" in this page to clear the cache.
Where can I find the QPI-Mobile program after the installation?
Sony Ericsson P800
We For Sony Ericsson P800, it is located under the "Application Menu" on your P800 handset. You can find it by clicking the tab on your P800 screen and select "All".
I have problem viewing the Chinese on the handset?
Sony Ericsson P800
If you are using the English version, you need to download the QPI-Mobile J2ME application for Traditional Chinese language in order to view Chinese. For P800 handset's Chinese version, some Chinese characters cannot be properly displayed (known problem of the handset). To solve the problem, you will need to change the handset language to English.

 

 

 
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