QuotePower International Limited (QPI) is a financial market data vendor that provides various financial quotes and news services. QPI's main products include:

1. QuotePower-Web FX (QPI-Web FX) - provides real-time streaming FX quotes, news/commentary, and technical analysis charts accessible using Internet browsers
2. QuotePower-Mobile FX (QPI-Mobile FX) - provides real-time streaming FX quotes, news/commentary, and charts accessible using J2ME mobile phones
3. QuotePower-Web HK (QPI-Web HK) - provides real-time streaming Hong Kong stock quotes, news/commentary, and technical analysis charts accessible using Internet browsers
4. QuotePower-Mobile HK (QPI-Mobile HK) - provides real-time streaming Hong Kong stock quotes, news/commentary, and charts accessible using J2ME mobile phones

For more product information, please visit our home website at http://www.quotepower.com.

Please call our Customer Service Hotline at (852) 2111 7772 or email to our Customer Service E-mail at cs.fxcmasia@quotepower.com.

Please fax to our Customer Service Fax Number at (852) 2111 0833.

You can see our product demo online from the Main Website.

Should you be interested to see a live demo, you are welcome to visit our office at: 2/F, Jade Mansion, 40 Waterloo Road, Yau Ma Tei, Kowloon, Hong Kong. Please call our Customer Service Hotline to arrange for an appointment beforehand.

The URL of the Main Website is http://www.quotepower.com/company/fxcm/en/main.asp.

The URL of the Main WAP site is http://2111.biz/fxcm/. Note this URL can ONLY be accessed using a mobile phone's WAP browser.

You may subscribe the services via the Internet. Simply click "Subscribe Now" from the Main Website and follow the online subscription procedures. During the process, you need to fill out the form, read and agree to the terms and conditions. Once you have pressed the 'Confirm' button, your subscription will be accepted and the required subscription fees will be deducted from your credit card immediately. When the subscription process completes, your username will be shown on the screen. You will receive an e-mail which confirms your username and password which are used for login to the services. If you have still not received our e-mail within 1 business day after your subscription, please call our Customer Service Hotline immediately.

Yes, we offer combo packages as follows:

• QPI-Combo FX "Basic" - includes QPI-Web FX "Basic" and QPI-Mobile FX "Basic"
• QPI-Combo FX "Xtra" - includes QPI-Web FX "Xtra" and QPI-Mobile FX "Xtra"

However, you cannot login to both services at the same time. For example, if you subscribe to a "Basic Combo" package, you will be granted one login session only at any one time. That is, you can only login to one product, either QPI-Web FX "Basic" or QPI-Mobile FX "Basic", at any one time.

All services can be auto-paid by credit cards (both VISA's and Mastercards are accepted). All payments are advanced payments, we will charge your card automatically upon the expiry of your subscription period.

You are free to change your password anytime at the Login Box (on the Main Website) when you login, however, your username cannot be changed. Therefore, please choose the best username that you want when you subscribe.

To change your subscription packages (e.g. upgrade from "Basic" package to "Xtra" package), simply fill out a Subscription Change Form with your signature and fax to our Customer Service Fax Number. Our customer service representatives will process your request within 1 business day. Please be reminded that all subscription changes require a ONE-MONTH PRIOR NOTICE and the change will be effective in the beginning of the next subscription period.

To change these information, simply fill out the corresponding forms below with your signature and fax to our Customer Service Fax Number:

• Payment Change Form - to change your credit card details
• Contact Change Form - to change your personal contact information such as e-mail address

Our customer service representatives will process your request within 1 business day.

* Note: To change your mobile phone number for SMS Alert services, please go to the Main WAP site using your mobile phone's WAP browser.

To terminate your subscribed services, please contact our Customer Service Hotline to obtain a Subscription Termination Form. You need to sign the form and fax to our Customer Service Fax Number. You will then be contacted by our customer service representatives and later receive an e-mail from us to confirm your termination request. Should you not be contacted within 2 business days, please call our Customer Service Hotline immediately.

* Note: Subscribers who wish to terminate their services should give us a ONE-MONTH PRIOR NOTICE before service expiry.

QuotePower-Web FX (short form: QPI-Web FX) is a web product that provides real-time streaming FX quotes accessible conveniently via Internet browsers. Currently, 2 packages are offered by subscriptions: "Basic" and "Xtra". To see the differences between the 2 packages, see the Comparison table of the service. The pricing of the packages can also be found on the Main Website.

You can access the service by login at the Login Box (on the Main Website) using an Internet browser with the subscribed username and password.

Software installation is generally not required if your browser supports Java applets, please review the Requirements page of the service to check if your browser version is supported by this service.

If you are a customer of FXCM Asia, you could enjoy a special rate for the service packages. The monthly service fee for "Basic" package is HK$88 per month (regular price: HK$98) and that for the "Xtra" package is HK$350 per month (regular price: HK$780). QPI-Web FX is offered as a six-monthly service to FXCM Asia's customers, therefore your subscription period will be a six-month period. That is, you are required to pay HK$88x6=HK$528 for "Basic" package or HK$350x6=HK$2,100 for "Xtra" package in the beginning of each subscription period.

Note: upon subscription, you need to enter your FXCM Asia's valid user name for verification.

Once you subscribe to our service, you will have your own subscription period cycle which is not necessarily fixed to the beginning or end of a month. QPI-Web FX is offered as a six-monthly service to FXCM Asia's customers, therefore your subscription period will be a six-month period regardless of when you start your subscription and on which day of the month.

If you start your subscription on the Nth day of a month (Start Date), the last day of your subscription will be on the (N-1)th day of a month which is six months after the month of the Start Date (End Date). Below is some sample service subscription periods:

The financial information is updated automatically using data streaming. You do not need to press any button to refresh the information.

You can register for a 6-month trial account of the service that provides limited FX information and features. For details, please see the Comparison table of the service. Please note that your trial account will be deleted if you have not used it for more than 2 weeks.

It currently supports Microsoft Windows XP, 2000, ME, and 98 Second Edition. For the most updated requirements, please always refer to the Requirements page of the service.

It currently supports Microsoft Internet Explorer 5.01 Service Pack 2 (and above) and Netscape Navigator 7.0 (and above). For the most updated requirements, please always refer to the Requirements page of the service.

It requires at least 128MB of RAM on a destop PC.

Yes, you have the options to set the service to connect to QPI's servers using any one of the following methods (press the 'Preferences' button and configure in the 'Connection' tab):

• Direct Connection
• Firewall Only
• Use Proxies

If your computer is behind a firewall or proxy server, you can also try our Connectivity Test to see if your computer can connect to our server and receive the quotes at an acceptable speed.

For more information, please contact our customer service representatives.

Yes, the service is provided via a Java applet. It supports the following Java Virtual Machine (JVM):

• Microsoft (R) VM: Version 5.0 Release 5.0.0.3167 or higher
• Sun Java VM: Version 1.3.1 or higher

You can download the Java VM by updating your Windows XP using "Windows Update" at http://windowsupdate.microsoft.com.

Or you can download the Java VM from http://java.com.

You can use 56kbps dialup or broadband connections.

To view an EUR quote, simply type in "EUR" (short code) or "101" (numeric code). For more information about the different symbols, go to the 'Symbol Help' page.

Everything you type in the application are automatically saved. You do not need to press any Save button. To ensure that all settings are saved, it is best if you exit the service at least 2 minutes after you last type in any symbol.

The service provides real-time updating FX charts (see 'Home', 'Mkt Monitor', 'Graphs', and 'TA Charts' pages) including:

• tick chart
• 1/5/10/15/30/60-minute charts
• daily, weekly, monthly charts

The service also provides various technical analysis charting tools (see 'TA Charts' page) including:

• "Trial" package - SMA, Bollinger Bands, RSI (SMA), RSI (Wilder), MACD, DMI, Fast Stochastic, Slow Stochastic, and William %R
• "Basic" package - All TAs provided in "Trial" package plus Momentum, CCI, and Fibonacci Retracements
• "Xtra" package - All TAs provided in "Basic" package plus EMA, WMA, ROC, SMA Envelope, Parabolic SAR, DPO (Detrend Price Oscillator), TRIX, ARBR, Psy, etc.

Yes, you are free to set your own parameters for each technical analysis study by pressing the "Setting" button from the 'TA Charts' page. For example, you can set to view 9-day and 14-day RSI study at the same time.

Yes, you can draw your own supporting trend lines on the 'TA Charts' page or use the "Zoom in" or "Zoom out" buttons to view different periods of the charts. The trend lines are saved to your local computer and will be shown again when you view the same stock chart next time.

You need to draw the trend line within the charting area. If your ending point is outside the charting area, the trend line you draw will not be saved.

For "Basic" package users, the service currently includes market commentary provided by FXCM Asia.

For "Xtra" package users, the service provides Dow Jones FX, Money Market, and Bullion news as well as articles from WSJ, AWSJ, FEER, and Barron's.

Yes, we currently provide print function for charts and news.

For printing charts:
Go to 'TA Charts' page and press the "Print" button, then select the printer you wish to print to and press "OK".

For printing commentary details, news stories, or WSJ/AWSJ articles:
Go to 'Commentary', 'DJ News', and 'WSJ/AWSJ' page respectively and double-click on a specific headline to view the details, press the "Print" button and then select the printer you wish to print to and press "OK".

The "Security Warning" box usually pops up after you type in your username and password, this box is to prompt you to grant QPI certain access rights to save your application settings on your hard disk. Simply press "Yes" to the box to continue the login process. If you press "No", the login will not be able to proceed and you must close the browser to re-login again.

This service only provides ONE login session per username at any one time. If another person login to the service with your username while you are currently using it, a dialog box will pop up in front of you with the message "Another user uses your account". Your current login session will end.

If your Internet connection is interrupted or jammed, a dialog box with a message "Your Internet/dialup link is disconnected..." will pop up to remind you to check the Internet connection. Once your Internet connection resumes, the box will disappear automatically and all streaming quotes should resume normal.

QuotePower-Mobile FX (short form: QPI-Mobile FX) is a mobile product that provides real-time streaming FX quotes accessible conveniently via most J2ME mobile handsets. Currently, 2 packages are offered by subscriptions: "Basic" and "Xtra". To see the differences between the 2 packages, see the Comparison table of the service. The pricing of the packages can also be found on the Main Website.

You need to first download a QPI-Mobile FX application to your existing handset via our Main WAP site. Then you can access the service by login at the application using the subscribed username and password. Please review the Requirements page of the service to see the list of mobile handset models that QPI-Mobile FX currently supports. The installation guide are provided on the Demo & Guide page.

If you are a customer of FXCM Asia, you could enjoy a special rate for the service packages. The monthly service fee for "Basic" package is HK$88 per month (regular price: HK$98) and that for the "Xtra" package is HK$250 per month (regular price: HK$580). QPI-Mobile FX is offered as a six-monthly service to FXCM Asia's customers, therefore your subscription period will be a six-month period. That is, you are required to pay HK$88x6=HK$528 for "Basic" package or HK$250x6=HK$1,500 for "Xtra" package in the beginning of each subscription period.

Note: upon subscription, you need to enter your FXCM Asia's valid user name for verification.

Once you subscribe to our service, you will have your own subscription period cycle which is not necessarily fixed to the beginning or end of a month. QPI-Mobile FX is offered as a six-monthly service to FXCM Asia's customers, therefore your subscription period will be a six-month period regardless of when you start your subscription and on which day of the month.

If you start your subscription on the Nth day of a month (Start Date), the last day of your subscription will be on the (N-1)th day of a month which is six months after the month of the Start Date (End Date). Below is some sample service subscription periods:

By default, the financial information will only be updated when you switch to a new page or when you choose "Refresh". This is for those users who wish to save GPRS cost. Alternatively, users are given an option to turn on data streaming by selecting "Streaming On" from the main menu of the application. To turn off streaming again, select "Streaming Off' from the main menu.

It currently supports the following handsets:

• Nokia 7210, 7250, 6610, 6100 (or same series of models)
• Nokia 7650, 3650 (or same series of models)
• Sony Ericsson P800
• Sharp GX12, GX22

For the most updated requirements, please always refer to the Requirements page of the service.

The General Packet Radio Service (GPRS) allows you to connect to the Internet at an acceptable speed, which is essential to our service for obtaining real-time data.

The service supports English, Traditional Chinese and Simplified Chinese. You need to download the specific QPI-Mobile FX version of application for the language. For example, if you have downloaded a Traditional Chinese language version of the application, you can only view Traditional Chinese on the application.

Also, please make sure that your handset must support your desired language.

To view an EUR quote, simply type in "EUR" (short code) or "101" (numeric code). For more information about the different symbols, select 'Help / Keys' page from the main menu of the application.

We provide a user manual for using QPI-Mobile FX on most common mobile handsets. Simply go to the Demo & Guide page of the service and click on User Manual.

The service provides the following FX charts:

• intra-day line chart
• daily high-low-close charts

For "Xtra" package users, the service provides Dow Jones FX, Money Market, and Bullion news.

Yes, you can use the SMS price alert function by subscribing to the "SMS Alert" value-added service. The "SMS Alert 100" package includes 100 SMS messages per month. Unused SMS messages at the end of the month cannot be carried forward to next month.

SMS Alert provides price alert function for the QPI-Mobile FX service. Users can set lower or upper alert limit for a particular price quote, when the price limit is reached, a short message (SMS) will be delivered to your handset.

To use SMS Alert, you need to first subscribe the QPI-Mobile FX service and then the "SMS Alert 100" package as an value-added service.

To access the service, simply go to the 'Price Alert' page and set the price limits.

If you are a customer of FXCM Asia, you could enjoy a special rate for the service packages. The monthly service fee for the "SMS Alert 100" package is HK$70 per month for use of 100 messages in the month. SMS Alert is offered as a monthly service to FXCM Asia's customers, therefore your subscription period will be a 1-month period. That is, you are required to pay HK$70 in the beginning of each monthly cycle in your current subscription period.

SMS Alert is offered as a monthly service to FXCM Asia's customers, therefore your subscription period will be a 1-month period. The monthly cycle will align with the subscription period of your existing QPI-Mobile FX or QPI-Combo FX service package. For example, if you subscribe the QPI-Mobile FX "Basic" package on Nov 20, you can then add the "SMS Alert 100" package on Nov 25 (any time after Nov 20) for which the end date of your SMS Alert service will be Dec 19 for the month of Nov/Dec. In this example, you will still be charged a full monthly service of HK$70 on Nov 25. You next bill for the SMS Alert service will be on or before Dec 19 with a fee of HK$70. To determine the Start/End Dates of the monthly SMS Alert service, below is some samples:

You need to set the mobile number for receiving the short messages upon new subscription of the SMS Alert service. If you need to change the number afterwards, you can do so by visiting our Main WAP site.

Currently, most mobile handsets support receiving short messages. You can check your handset's user manual for details.

You need to set the language of the message upon new subscription of the SMS Alert service. It will be the language of the messages that you received when a price limit is reached. However, you need to make sure that your handset supports the desired language. Currently, we offer English, Traditional Chinese, and Simplified Chinese languages.

If you need to change the language afterwards, you can do so by visiting our Main WAP site.

We provide a user manual for using QPI-Mobile FX on most common mobile handsets. Simply go to the Demo & Guide page of the QPI-Mobile FX service and click on User Manual.

You can set the alert on all instruments in 'World Spot', 'Asian Spot', 'World Crosses', 'HKD Crosses', 'SGD Crosses', and 'Bullion' pages. For instructions on how to set up the alert limits, simply go to the Demo & Guide page of the QPI-Mobile FX service and click on User Manual.

You can set the "BID", "ASK", "<" (less than), ">" (greater than), and the "limit" price of an instrument. For example, if you set the alert to "EUR/USD", "BID", ">", "1.158", a short message will be send to you once EUR/USD is at or over 1.158.

Yes, currently, the maximum number of alerts you can set is 10.

When the limit is reached, an SMS message will be sent to your designated mobile phone number.

There may be different reasons an SMS message could not reach your handset such as the following:

• The message box of the recipient's mobile phone is full
• The recipient's mobile service operator does not support SMS service
• The recipient's mobile phone number is invalid or is not a local number, only Hong Kong phone number is accepted
• The message is lost or delayed at the mobile operator's system due to unknown reason
• The recipient turns off the mobile
• The recipient is not in Hong Kong when the short message is sent out
• The mobile service operator's SMS system is out of order at the time the short message is sent out
• You have used up all your messages in your service package

QPI will try its best to get the alert message to reach your handset but could not guarantee its delivery due to all these reasons above.

All SMS messages sent from QPI to your handset are chargeable regardless of whether you receives them on your handset or not. QPI reserves the rights to make the final decision on charging the SMS messages.

The SMS alert message will be sent to you once only when a price limit is reached. The price limit setting is then considered fired and no further message will be sent again.

If you go to the 'Set Alert' page, you will see a strike-through line on the alert row of those where the limit is reached. You can then delete the row and set a new price limit again.

Yes, you can modify or delete an alert row on the list. Please refer to the 'User Manual' for different handset operations on how to modify or delete the alert rows.

No, once the alert limits are set via QPI-Mobile FX, it will be saved on our server. SMS alert messages will be sent to your handset without your QPI-Mobile FX service turned on.

Some mobile network operator provides SMS roaming services. Please refer to your mobile network operator for SMS messages sending to other countries.

No, the cost of messages are already included in your SMS Alert service packages. However, please consult your mobile network operator if there will be any additional SMS charges.

Yes, it depends on which SMS service package you have subscribed. For example, if you subscribe to the "SMS Alert 100" package, you could only receive a maximum of 100 SMS messages during your billing month. Once you have received 100 messages, no more messages can be sent to your handset even new alert limits are reached. If you wish to continue receiving alert messages for the remaining period of your billing month, you can call our Customer Service Hotline to top-up your existing SMS Alert package.

When you have 5 SMS messages left for use in your package, a reminder will be sent to you via SMS and e-mail. If you wish to continue receiving alert messages for the remaining period of your monthly subscription cycle, you can call our Customer Service Hotline to top-up your existing SMS Alert package.

If you have used up all your messages in your package, a final reminder message will be sent to you once again via SMS and e-mail.

Yes, you can call our Customer Service Hotline to add the new SMS Alert service or top-up your existing SMS Alert package.